Life Skills for the Telephone

Life Skills for the Telephone

Good telephone skills are helpful to people of all ages. This multimedia module will provide students with the basics needed to find a telephone number, handle a persistent telemarketer and understand who pays for different types of calls.

Competencies Include:

  • Explain How to Use the Phone Book
  • Describe How to Answer the Phone
  • Determine Who Pays for Which Types of Calls (such as 800, 911 and Collect)
  • Explain How to Use Area Codes
  • Describe How to Leave a Message
  • Explain What Type of Information Not to Give Out Over the Phone

MM979SL

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