Through this module students learn about many of the general office duties typically encountered in a business setting. Students will experience techniques to sort and route mail and circulate/distribute mail to different departments. Basic filing procedures are covered as well as how to place labels correctly and stuff envelopes. Other office procedures in this module include tips for answering the phone properly and relaying written and verbal messages accurately.

Continued training is available through General Office Assistant Enhanced.

Materials Like…

• Postal Scale
• Zip Code Directory
• Mail Sorter
• Sets of Invoices
• File Box and Guides
• Adhesive Labels
• Incoming Mail Cards
• Standard Mailing Cards
• Mailing Supplies