Students will gain greater knowledge of the retail world with this module. They will acquire additional skills and information in such areas as advertising, marketing, customer service, product pricing, inventory and merchandising, culminating in a retail sales class project. Builds on the foundation laid in Retail/Stock Assistant-Basic Skills.

Sample Activities:

• Handling Customer Complaints
• Conducting Market Research and the Selling Process
• Using the Cash Register and UPC Bar Codes
• Working With Suppliers and Financial Statements

Sample Materials:

• Cash Register and Cashier’s Pouch
• Label Writer Printer, Software and Labels
• Sales Products and Price Tag Labels
• Retail Store Templates
• Credit Cards, Credit Card Scanner and Sales Slips

CURR2003