Students explore the everyday operations of a retail business. Students will explore everything from ordering product and pricing to customer service and handling complaints…culminating in a class retail project! Continued training is available through Retail Trades-Enhanced Skills.

Sample Activities:

• Customer Service and Handling Complaints
• Pricing Items and Taking Inventory
• Ordering and Displaying Merchandise
• Business Loss/Prevention Techniques

Sample Materials:

• Cash Drawer and Cashier Supplies
• Imitation Money
• Credit Card Scanner
• Credit Card Slips

CURR1008