General Office Assistant (Basic Skills)

Recipients of the General Office Assistant (Basic Skills) credential have demonstrated concept proficiency and completed the following tasks:

Student demonstrates work ethics/employability skills:

  1. ___   Reports to work area and dresses appropriately for work.
  2. ___   Has all supplies needed to perform work
  3. ___   Starts work promptly
  4. ___   Asks instructor for assistance if needed.
  5. ___   Stays on task.  (Does not abuse bathroom or water breaks)
  6. ___   Follows safety rules and demonstrates correct social skills at all times.
  7. ___   Asks instructor for work assignment if necessary
  8. ___   Cleans up work area at the end of the period without being asked
  9. ___   Works cooperatively with others on group projects
  10. ___   Works independently after being assigned a task
  11. ___   Accepts constructive criticism
  12. ___   Notifies school/employer of absence or tardiness
  13. ___   Accepts and performs additional tasks willingly

Student maintains a safe work environment by:

  1. ___    Following universal safety precautions
  2. ___    Storing all equipment, materials and supplies correctly
  3. ___    Following cleanup procedures at end of the workday
  4. ___    Performing basic and/or routine maintenance of equipment

Student is familiar with safety concepts and safe work habits:

  1. ___    Displays a safe attitude when working
  2. ___    Performs work in a safe manner with out being told
  3. ___    Identifies potential dangers and understands their consequences in independent work situations.

Student can perform general office assistant activities:

  1. ___    Sorts materials in correct categories
  2. ___    Staples and unstaples materials
  3. ___    Basic filing
  4. ___    Places labels correctly
  5. ___    Straightens books on shelves
  6. ___    Stuffs envelopes
  7. ___    Boxes/shelves materials
  8. ___    Circulate memos/documents to other departments
  9. ___    Sort and route incoming mail
  10. ___    Relays written/verbal messages accurately and appropriately
  11. ___    Checks complete work
  12. ___    Operates copy and/or fax machine
  13. ___    Answers telephone appropriately


For more information on digital badge credentialing, check out the Education Associates’ Quick-Start Guide.

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