Recipients of the Verbal & Non-Verbal Communication (Platinum Level) credential have demonstrated concept proficiency and completed the following tasks:
1. List three ways we communicate with others.
2. List five examples of positive verbal communication.
3. Define non-verbal communication.
4. Define body language and give four positive examples.
5. List six ways to communicate positively by your appearance.
6. Explain the importance of non-verbal communication to success during the job interview.
7. Discuss the importance of appearance to success on the job.
8. List seven tips for effective communication on the job.