Education Associates is committed to ensuring that your information is secure and your privacy is protected. The information below outlines our privacy and security policies. Additional information is contained in our service level agreements. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we store.

Our guiding principles on personal data:

• Data Ownership: Education Associates acknowledges that all personally identifiable information (PII) about students, teachers, administrators, and parents is the property of the customers that Education Associates serves.
• Purpose: Education Associates is a trusted steward of personal data. Data received from its customers is to be used solely for purposes of providing educational services. Such data will not be sold or used for marketing purposes.
• Type of Data Maintained in Education Associates: Education Associates maintains personal data needed for the satisfactory operation of the Education Associates system, and to enable services including single sign-on and rostering for the customers that it serves. This data includes what is generally regarded as Directory Information such as name, school building affiliation, grade level, and email address. Education Associates does not generally maintain information such as mailing address, gender, date of birth, and other personal demographic data.
• Protection: Education Associates keeps all personal data confidential and secure. Education Associates team members are bound by contractual non-disclosure agreements. Education Associates’ data security protections include: internal data management policies and procedures, limitations on access to personal data, data encryption (for both data in transit and at rest), data systems monitoring, incident response plans, and safeguards to ensure personal data is not accessed by unauthorized persons when transmitted over communication networks. Education Associates may disclose personal data to public authorities if required by lawful requests.
• Disposal of Data: Education Associates permanently deletes personal data after the termination of a contract, when no longer needed, or when advised to do so by the customer.
• Correction: Education Associates enables users, or their authorized parents, to review personal information maintained and correct erroneous information.
• Discovery of a security breach that results in unauthorized release of personal data: Education Associates shall promptly notify affected customers of such breach, shall conduct an investigation, and shall restore the integrity of its data systems as soon as possible. Education Associates will fully cooperate and assist with required notices to those individuals affected by such breach.
• Financial Protection: Education Associates shall maintain business insurance policies to protect the customers that it serves.